Healthcare · Broughton, Preston

North West Ambulance Service Call Centre

A full M&E refurbishment of a patient-transport call centre that stayed operational throughout.

North West Ambulance Service Call Centre, Broughton, Preston
North West Ambulance Service Call Centre, Broughton, Preston

With Brown & Bancroft Interiors, we delivered the M&E refurbishment of the Patient Transport Services call centre in Broughton, Preston. After the initial consultations, we supported the client through design and produced the full specification.

Because the ambulance service had to keep operating, we worked through the building in sections. The scope covered a new distribution board, LED and emergency lighting, power and data, fire alarm modifications, maintenance of the comfort cooling, a new boiler, sanitaryware and plumbing, and a fitted kitchen.

Scope of works
  • Distribution board
  • LED and emergency lighting
  • Power and data
  • Fire alarm modifications
  • Comfort cooling and heating
  • Plumbing and kitchen

“We had to complete the refurbishment without disrupting the ambulance service's crucial operations. Our team carefully planned and executed the project to ensure minimal disruption.”

Director — Thomas Halliwell
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